Call Center Staff

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  1. From: recruitment@threedirection.com
  2. Date: Thursday, September 22, 2022
  3. Category: Jobs
  4. Region Jeddah

    (Jeddah)

  5. Posting ID: 51595984

A Beauty Centre is looking for ladies to work inside the office. Good Salaries plus Commission for immediate joining.

Duties and Responsibilities:
• Answering phones from customers professionally and responding to customer inquiries.
• Manage large amounts of inbound and outbound calls in a timely manner
• Build sustainable relationships and engage customers by taking the extra mile.
• Call clients and customers to inform them about the company’s new products and services.
• Seize opportunities to upsell products when they arise.
• Collaborate with other call centre professionals to improve customer service.
• Enter new customer information into system and update existing customer information.
• Produce call reports

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Skills and Specifications:
• 1-3 years of experience in a call centre environment.
• Able to maintain customer confidentiality.
• Previous experience in a customer support role.
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills with attention to details.
• Ability to handle stressful situation appropriately.

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Education:
• High school diploma or equivalent.

Please send your CV to: recruitment@threedirection.com


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